It is 8.15 am and you are due to leave the store at 9.00 am to make deliveries. You are responsible for performing a number of checks on your 3.5 ton van before setting off to make your deliveries. It is the driver’s responsibility to make sure the van is safe and legal to drive. The checks usually take 10 minutes. For instance, you need to do physical checks on the lights, tyres, oil and water levels. But it is also the driver’s responsibility to make sure they leave on time.
Today when you did your checks you found that the water and oil levels were low. Your manager is not there to ask for advice and you have 30 minutes until you have to leave the store.
You feel the best action to take would be:
Write the defaults down in the van log book and make your deliveries
Refill the water and oil then make your deliveries as planned
Ask a colleague to help you fix the issues and then make the deliveries as planned
Fail the van as unsuitable to drive and cancel your deliveries